Juvenile convict cichlids, unsexed, carefully packaged with heat packs and insulation during cold weather shipping.
In the unfortunate and rare event of a casualty, please take a photo of the fish in an unopened bag within 2 hours of receiving your shipment. If the fish was deemed doa we will always refund the cost of the fish. Shipping however can not be refunded. If the the bags have been opened the refund policy is voided. We double bag everything we send, if you have an questions of how to take care of a fish or questions please ask before the purchase. Once the fish enter your tank we are not responsible for uncycled tanks or improper care of any animal.