We take great care packaging every item to ensure safe shipment to you. We use top quality packaging materials and equipment.
Standard Domestic Shipping
Standard shipping methods are chosen for you at our discretion, either by USPS, FedEx or UPS. Tracking numbers are emailed automatically at the end of the business day, once your shipment has left our facility. UPS overnight is only available until 12pm PST in order for us to ship on the same day. Please call to verify we've received your overnight request. Same day shipping overnight is not available during holidays or weekends. If you are sending to a PO Box, your purchase must be shipped via USPS, either First Class, Priority, or Parcel Post, without exception.
Damaged Shipments:
We want you to be fully satisfied with every item you purchase through Honest Medical. If you received damaged or defective item(s) please contact us immediately. Please do not refuse the package or attempt to return it yourself prior to contacting us. We will remedy the situation for you! Please be advised that pictures of damages/defects might be required.
Standard Returns:
If you are not satisfied with the item(s) that you have purchased online, you may return the item(s) within 30 days of receipt for a full refund of the purchase price, minus the shipping, handling or other charges. All item(s) must be in their original packaging and condition. Laundered items will not be accepted. Please advise return shipping costs are your responsibility.
We accept:
Please contact us directly to help process any checks, wire, or ACH transfers.
Customer Service
Hours: Monday to Friday 9am to 5pm PST
Honest Medical 1935 Avenida Del Oro Suite E Oceanside, CA 92056
Phone: Please visit our web page for toll free phone number