Satisfaction Guarantee |
We are confident that you will receive a quality product. All new items are backed by a 30 day money back guarantee. Let us know if you are not satisfied. In the event of a defect we may choose to rectify the problem by replacing a part(s), repairing the item or exchanging it. Our guarantee does not extend to those items identified as standard "wear and tear." Please review our Return Policy for additional information. |
Feedback |
We strive to provide you 5 Star worthy product and service! In the event you are not satisfied with the transaction, please contact us first before resorting to feedback. |
Shipping Policy | |
We offer shipping by FedEx Ground / Home Delivery / Smart Post (Seller Determined dependent on product and delivery location. .) | |
Processing & Shipping Time | |
Orders are processed for shipping within 1 business day after payment is received and cleared. Orders received on Fridays, weekends or holidays will be processed the following business day. | |
Carrier & Service | Shipping Time |
Economy - FedEx Smart Post ( Delivery by US Postal Service) **Select Listings Only | 2-10 business days |
USPS First Class **Select Listings Only | 2-5 business days |
Standard - FedEx Ground / Home Delivery | 2-5 business days |
FedEx International Economy (Canada) | 2-3 business days |
Tracking | |
If your order was placed within 24 hours, tracking may not yet be available. You can find the most up to date information by visiting My eBay > Purchase History from the top of the site. We update the tracking information through eBay and the buyer will receive a notification once the order ships. | |
Lost or Damage | |
We want you to feel secure when placing an order. You don't have to worry about your item being lost or damaged in transit. Shipments are insured for lost and damages. Please refer to our Help section for details. | |
International Shipping Fees, Duties & Tax | |
To improve our sales and service for our international customers we now offer FedEx International Economy. Our Canadian customers can now benefit from the faster delivery times and lower cost due to no brokerage fees.** **Please note that buyer is responsible for other import fees. |
Payments Policy |
We only accept payments through PayPal. We reserve the right to refuse payments from un-verified or un-confirmed PayPal accounts. Please note that eCheck payments will ship after payment has cleared.
We understand the need to pay later, therefor we allow up to 4 days to complete payment from the end of the auction. |
Unpaid Bidder Policy |
Our account is enrolled with eBay's Unpaid Item Assistant. Why we are enrolled: What it means to the buyer: Please review eBay's Unpaid Item Policy for details. Please understand we are using eBay's feature to maintain our transactions and recover fees we are charged for completed listings. |
Tax |
Orders shipped within the state of California will be charged a sales tax. |
International Shipping Fees, Duties & Tax |
We will not declare items as gifts. Our fees do not include the additional fees paid to carrier at delivery. These fees due at delivery include duties, taxes and customs fees and are non-refundable. We do not collect these fees, and it is the buyer's responsibility to review and determine the fees before placing the bid. |
30 Days Limited Returns Policy |
We accept most items for return within 30 days of receiving your order. The buyer is responsible for returns shipping. Please refer to the excluded items below. Refunds: Replacements: |
Restocking & Return Fees |
Orders are refunded in full unless excluded in the situations below. We reserve the right to charge a restocking fee of up to 20% or deny the return in these situations:
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Excluded Items |
The following types of items are excluded and cannot be returned:
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