|Our Story: We sell a variety of New, Lightly Used, & Vintage Items. Any defects are listed in the product description. Unless factory sealed, we inspect all our products and ensure the item is complete and functions properly. All of our fine jewelry is solid, stamped metal quality, and acid tested for purity. Gemstones are natural unless otherwise noted and diamonds are tested in house prior to listing. Our warehouse operates Mon-Fri 8:30-5:00 CST. Our Promise: To make this purchase your very best online buying experience. We guarantee you'll love your product and this transaction. We know sometimes; however, you may not be completely satisfied with your purchase. If this circumstance arises please contact us immediately. All emails are answered within 24 business hours. We appreciate YOU, the customer, and will do everything we can to correct any and all discrepancies. Shipping: We offer super fast & free domestic shipping to all U.S. states on every purchase. We proudly utilize the United States Post Office as our shipping partner. We ship all items within 24 business hours and upload tracking. We provide insurance on all delicate items and purchases over $100. We do offer international shipping with ONLY the Global Shipping Program and participating countries. Handling: We have a 1 day handling time. All sold items will be shipped within the next business day following purchase. Returns: We have a 30-day return policy. In order to keep our promise, if you do not love your item, please return it for a full refund.