Customer Service
Customer Service is important to us. If you have any questions prior to placing your order regarding product selection, shipping, returns or if there is anything you are not happy with please contact us via eBay's messaging system. Our business hours are Monday-Friday 8 am-4 pm CST. We will do our best to respond within a couple of hours.
ReturnsIf you are not completely satisfied with your purchase please contact us, and return your purchase within 14 days of receiving your item for a full refund or exchange. All returns will require prior authorization. The buyer is responsible for paying the return shipping charge and a 20% restocking fee of the original purchase price unless the return is due to our error (wrong item shipped). All products returned must be in original condition with original packaging and parts. Return tracking and delivery notification is required. Under no circumstances can we take back an item that has been used. Your refund or exchange will be issued within 3 days of receiving your package at our distribution center and undergoing inspection.
Shipping