The seller establishes the cost of shipping and cost of shipping insurance, regardless of what any buyer-selected shipping service might charge the seller.
If an item has arrived broken, faulty, incorrectly described or wrongly sent, please:
** Contact me, either by e-mail or phone and explain the problem. I will follow up with the next step.
** A full refund will be issued [once I’m in receipt of the item and have confirmed the problem] or I'll assist you in the process of filling a claim for compensation in case of damage in transit.
** If the item was correctly described, and you just changed your mind or bid by mistake, ONLY the auction's price will be refunded without P&P.