Payments received by 8:00am Eastern Standard Time will ship the same day or next business day.
Ship: Monday - Friday, except US Federal Holidays
Please notice that all delivery estimates generated automatically by eBay are just that; ESTIMATES. They do not include our 1 day processing time and they ARE NOT guaranteed.
If you want something lightning super-duper fast you have to pay for it. I'm sorry, I am not a superhero and all carriers charge me just as much as they charge you for premium services.
Combined shipping is available for most items. It is not guaranteed for all combinations with oversized items. We do our best to offer the best deal, however we cannot risk damaging the items.
Example: If you need something in the US in 2 days, you need to pay for the Express Shipping option for 1 day shipping, plus 1 day processing before 8:00am EST.
EXCHANGES: We are always happy to exchange for another size, if it is available, or for a similar item we have available. Please note the item you have and what you would like to exchange it for in the Return or Exchange option, that is located on your Invoice for the item. Shipping is the responsibility of the Buyer.
RETURNS: Returns are accepted with approval on tagged, unused items in original packaging. Return shipping is the responsibility of the buyer and an additional 20% restocking fee is applicable to all items. Original shipping fees will not be refunded, as they are lost to us as well. If your item did not have a separate shipping fee, your refund will be less the actual shipping cost in our records plus $2.00 USD to cover packaging and eBay shipping fees. Return shipping is the responsibility of the buyer. Refunds will be initiated within 5 days of the item's confirmed delivery. If the item is damaged during return shipping, the Buyer will be responsible for the full price of the item.
Several intimate items are NOT available for return/exchange under any circumstances, this will be noted in the Description and item's Return Policy. Any items with CUSTOM in the title are not available for returns or exchanges.
|ALL attempted returns or exchanges of items suspected of being used, to any extent, will have a claim filed and no refund issued. We take fraud VERY seriously. |
We are very aware that many of our products are highly seasonal and do not allow Halloween costumes to be returned the week after having been worn out.
If you want to look fabulous in our duds, you have to buy them. We spend a lot of time researching and finding the exact products we offer and we make several pieces in house. In fraudulently returning used items, you are insulting the tremendous amount of work we put into this store and each item. We do not show up in your office and ask you to work for free, please do not do it to us.
We DO NOT rent items and will not be able to sell them after you have used them.
A scent test is applied to all items that are returned.
Our Fraud Policy extends to replacements. If you request a replacement for something damaged during shipping you will have to return the damaged item to us BEFORE we will send a replacement. This is not our preference, however there are too many people out there that have abused our previous Replacement Policy.