Payments are due within 4 days of auction end
Canada** PayPal payments only. (Canada buyers, please read SHIPPING -
CANADA) Payment must be made within 4 days of auction end; this is a
policy set forth by eBay and we do follow this guideline. If payment is
not received by the 4th day, eBay automatically opens an unpaid item
reminder, this does close once payment is received, if you are going to
be delayed in payment please let us know so we can help ease the unpaid
item reminder (we can not stop these from being automated).
shipping is offered when a buyer purchases more than 2 items at a time;
we do ask that you request a revised invoice with in 4 days of the end
of the first auction.
1 full business day to respond and please wait for the revised invoice
prior to making payment. Please also note that we ask that payment is
made with in 4 days, please see auction details regarding eBay
• We CAN
expedite shipments. Contact us PRIOR to making payment so we can
provide you with the correct shipping prices.
package every item with special care and handling, in accordance with
shipping guidelines, using NEW packing supplies to ensure your item
• We use
NEW antistatic materials and ensure your item will arrive to you
every item at that leaves our location for no additional cost, rest
assured, your item is protected. We ship to your PayPal provided
shipping address only, this is a policy set forth by PayPal and eBay.
protect your purchase by requiring a signature for all items over
provide you with a tracking number for all items over $49.99 (except
record your tracking numbers in eBay and PayPal under the order details
page for your convenience
ship within 1 business day of receiving payment in full.
ship via UPS for Continental US shipments (no PO Boxes please)
ship via UPS
Worldwide Expedited for all Canada** shipments (according to UPS.com
UPS Worldwide Expedited shipments are guaranteed delivery with in
Canada in 3-5 business days) - (Canada buyers, please read SHIPPING -
rate to Puerto Rico, Alaska, Hawaii is via UPS. Note we can ship via
USPS Priority Mail if you request a revised invoice so we can calculate
shipping prior to payment.
buyers please note: Canadian buyers are responsible for all duty and
taxes and other border crossing fees (these fees are not included here
and are part of the Canadian customs processes – not ours).
We ship all Canada shipments via UPS Worldwide Expedited. UPS Worldwide
Expedited has NO broker fees. We are required, by law, to put the full
purchase price and mark it as merchandise on the customs forms. Duties
& Taxes are fees are normally charged by the Canadian
and collected when you pick the item up, these fees are NOT additional
• We can
under value merchandise or mark the item as a gift on customs forms.
Doing this is against U.S. and international laws.
take a lot
of time to take pictures of the actual item you are bidding on and
describe the item as if you are looking at it yourself. If you receive
an item that was grossly misrepresented, please contact us immediately
with the contact us button on the eBay auction/listing you won.
during our normal business hours. We are here until 4PM Eastern Time
Monday – Friday (we are closed on Saturday and Sunday – and holidays)
• We do
14 Day DOA Warranty. If the product arrives and is DOA (and was not
sold AS IS), please contact us via the contact us button in eBay within
14 days of delivery. Please note that all items sold AS IS are not
covered under DOA warranty and will not be returned.
NOT guaranteed, because batteries do not last forever and battery life
depends on use and care. NOTE: Batteries are never guaranteed.
products must be in resalable condition with its original packaging and
include all original parts & accessories. Charges will apply
all missing parts & accessories. Please allow 3 business days
processing of returns.
Shipping is not
refundable. No shipping charges associated with the original purchase,
return, or replacement of a product will be refunded. We are not liable
for shipments sent to us. We do recommend that you use a trackable
shipping method such as Fed Ex or UPS and please insure item. The RMA #
(return merchandise authorization) that was issued by us should be
clearly written on the top of your package.
Please note that if it is not seen in our photos or listed above, it is
not included (please do not assume something is included if it is not
listed or in the photos).
(information technology) items that are off of corporate leases. Off
lease items are typically 2-3 years in age (some are older), please see
our listing for details!
otherwise stated on our listing, your bidding on an off lease item (see
description for more details!)
otherwise stated on our listing, your bidding on a tested and working
item (be sure to read our “Product/Physical Condition of this item:”
section of each auction listing.)
• If the
operating system is installed it is a factory install using original
mfg disks. This means updates will be needed. Depending on the age of
the computer, there may be several updates. The buyer is required to do
Provide you with real details on what you are getting (the good, bad,
Provide you with real pictures (we do not use stock photos).
Provide you with serial numbers (if applicable) on the item you are
• Have a
automated systems, including UPI (unpaid item) automation, a policy set
forth by eBay. This is fully automated; if your payment will be delayed
more than 4 days, please contact us! We are here to help!
Respond to emails sent through eBay; please allow us 1 business day to
from western PA unless otherwise stated.
Collect sales tax (6%) for Pennsylvania residence only, as a PA
business we are required to do so.
local pick up by appointment during our normal business hours (no
surcharge or shipping fees charged).
Require cash payment for all local pick ups (no exceptions).
• We do
NOT use flat rate boxes for our notebooks; we DO make sure you item
arrive to you safely.
satisfaction is our priority! To ensure fast response if you have
questions/concerns please use the CONTACT SELLER button in eBay and
allow us 1 business day to respond.
customers, are essential to our business and communication is key! Our
hours of operation are Monday – Friday (we are closed on Saturday and
Sunday) until 4 PM Eastern Time (we are closed on weekends and
with your questions and/or concerns and we will respond during our
normal business hours. We are here until 4PM Eastern Time Monday –
Friday (we are closed on Saturday and Sunday)