The seller establishes the cost of shipping and cost of shipping insurance, regardless of what any buyer-selected shipping service might charge the seller.
Returns are accepted for products in the original packaging and returned back to us within 14 days of purchase date. We reserve the right to deny any return that does not meet these criteria. An order containing favors must be returned with the entire quantity ordered - we cannot accept partial returns. Wedding Pew Bow returns are subject to a 20% restocking fee. Shipping cost will not be refunded. All returns MUST include an RMA - contact us directly for the RMA number and instructions.