The posted cost of shipping is based on the seller-offered and buyer-selected shipping service, where the shipping costs are calculated by eBay and the shipping carrier based on the buyer's address, and any packaging/handling costs established by the seller are automatically rolled into the total.
Return claims will NOT be honored under the following conditions:
1) Return is made without return authorization.
2) Returned item is not the same item shipped to buyer (i.e. different serial number).
3) Item has been tampered with, altered, or is otherwise physically different than the originally shipped item.
4) Buyer purchases an item that requires service as stated in description or would ordinarily require calibration for use.
5) Item is offered without accessories and buyer assumes that accessories were to be included.
6) Item pictured is slightly different than item received in cases where the sale offering shows quantity of more than one.
7) Item required professional or expert knowledge to operate or install and buyer had no such knowledge or ignored requirement.
8) Item received is locked as a result of a user/bios/access password that requires expert knowledge to remove.