We are confident that you will be happy with our products. However, if you are not satisfied with your purchase, please contact us and
return within 14 days of receipt and we will refund your payment less any shipping and handling charges and a
20% restocking fee.
Please note that customized orders, personalized orders, engraved products, perishable products, confectionary merchandise, and international orders are not returnable.
If something should arrive damaged, we will gladly send you replacements.
All damage claims must be received within 3 days of receiving the merchandise.
If for any reason you
feel we have disappointed you in any way, please contact us before you use
negative or neutral feedback. This will give us the chance to correct any
problem we may not even be aware of. On very rare occasions items can be damaged
We ask that you leave positive feedback once you have received your products and
you are 100 % satisfied with your purchase.
We will immediately leave positive feedback for you once we have received
positive feedback. This assures us that you have received your products in
excellent condition and that you are happy with your purchase.