As an authorized dealer, every product sold by 17th Street Photo Supply is brand new and includes the full U.S.A. manufacturer's warranty. The warranty covers repair or replacement of defective parts, subject to the conditions set forth by the manufacturer. 17th Street Photo Supply, Inc. offers an exclusive money-back guarantee for its products. For Digital & Video Camera items, the return/exchange period is 14-days from receipt. No returns will be accepted on film, opened batteries, opened memory cards, computer software or opened memory card readers. All returns require a return authorization number from 17th Street Photo. Please call us for an authorization number. It is always the customer's responsibility to send any exchanges/returns back to us freight prepaid. Shipping and handling charges are not refundable. Shipping refunds for delayed carrier delivery are subject to the terms of the carrier.
All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package. We reserve the right to refuse any such returns.