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Shipping and Handling
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Return Policy
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Feedback
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Contact Us
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| New Floyd Rose Lic Tremolo Bridge Double Locking System NO:23
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| Description
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This brand new floyd rose double locking system is based on the traditional design which has 2 locks of the system: locking nut and locking saddles.
Description:
100% Brand new, never used
Item 100% like the picture shown
Color: Black
Locking Nut Size: 1-5/8' (43 mm)
String Spacing: 10.8 mm
Licensed under Floyd Rose Pats
Material: Alloy, copper and steel
Package Includes:
1 x tremolo bridge
1 x whammy bar
1 x body mount claw
2 x studs
2 x allen wrenches
2 x screws
3 x springs
1 x lock nut
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| Payment
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We accept paypal payment and only ship to the address on paypal payment (Gift address is OK!) Payment via PayPal should be made within 7-15 business days after auction close. Otherwise, we will relist the item and report an Unpaid strike.
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| Shipping and handling
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We ship worldwide (NO Italy Brazi China) at flat rate ! This price is the same to all over the world. We wll check each item clearly before we sent it out.
All of our item shipment is Surface AIR MAIL have no track number, Item reach most countries within 16-20 days. (Actual transit time may vary and is best estimated but not guaran- teed.) ;if need track number need add 5 usd for the ship cost.
If you can't get the post after 30 days from the day we sent to you , please contact us directly . We would be with you to resolve the case. Please trust us, we will provide best service with honest attitude.
Please make sure your shipping Address is Correct. We only ship to the confirmed address provided by Paypal. Before you pay, please make sure your address in Paypal matches the address you would like us to ship to.
Buyers need to pay S&H again for reshipping the item (except the wrong buyer address is wrote by us).
We promise each item would be shipped, but sometimes less than 0.5% packages might be lost in the way, you could choose to let us send another same item again or ask for money back..
Shipping fee quotation for any other methods, EMS, UPS, DHL, Fedex is available on request.
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| Return Policy
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Inspect your order immediately once you receive them. All claims (damaged, missing or wrong items) must be filed within 7 days from the date you receive them.
Defective Order
If the order you received has a manufacturer's defect, please email us pictures of the defective item immediately. We do need you to send back the defective part before we ship you a replacement. As soon as we receive the defective part and inspect it, we'll get a replacement on its way to you.
Damaged in Transit
Inspect your package(s) before you accept it. If you see any damage and/or evidence of tampering on the outer packaging you MUST make sure that the delivery person makes a note of this damage on the delivery receipt. Once you've made sure the note of damage is on the delivery receipt, tell the delivery driver that you refuse to accept the damaged package, then contact us immediately. As soon as we confirm with our carrier, we'll get a replacement on its way to you.
Missing Orders
If you received a partial order, contact us immediately. In this case, please email us pictures of the partial order you received. As soon as we confirm with our shipping dept., we'll get a replacement on its way to you.
Wrong Orders
If you receive an item that you did not order, contact us immediately. In this case, please email us pictures of the item you received. As soon as we confirm with our shipping dept., we'll get a replacement on its way to you.
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| Feedback
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Please contact us, after three weeks if you do not receive your item, Communication is a good way to solve the problem, only the insurance will cover damages / loss during transit.
In order to provide you a better service ,please treat the transaction fairly.  Feedback is our life, Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, before you leave a neutral  or negative  feedback, please do contact us to get a better solution. (It is impossible to drawback the evaluation in new eBay policy), because, we also consider a NEUTRAL feedback as a NEGATIVE feedback.
Please kindly contact us. should you have any inquiry on our items. Welcome to retail and wholesale!
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| Contact us
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If you have any question or problem about the item, you can contact us, We will response you within 24 hours;We pride ourselves on the best customer service possible, which is evident of our current eBay feedback rating. We look forward to serving you.
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