ABOUT US
ELITE HERO is owned and operated by an Infantry veteran. We are building the largest online collection of tactical gear and accessories. We buy in bulk which allows us to offer exceptional pricing and quality. We value your service and we value your business. If you have questions please feel free to call us toll free> Our hours are Monday Through Friday 9:30-5:00 EST. 800-417-8149.
NO SALES TAX
Elite Hero charges NO SALES TAX. Elite Hero is located in a tax-free State, Depending on the location of the seller you buy from, buying from us can be as much as 8% less in total cost
SHIPPING
ELITE HERO is committed to an exceptional shipping and delivery experience. We use only services which provide tracking of your purchase from our door to yours and offer significant combined shipping discounts when you purchase more than one item in the same order.
Domestic Orders: usually ship the same or next business day.
International Orders: All orders to be shipped outside the U.S. will have a 5 Day delay before shipping to allow us time to more securely package your shipment and complete the necessary customs forms and documents.
OUR FAIR AND TRANSPARENT POLICIES:
YOUR SATISFACTION IS GUARANTEED: If you are not completely satisfied for any reason, simply return the item in its original condition within 7 days of you having received it for a 100% refund of the purchase price.
Exceptions to Refund Guarantee:
WE CANNOT ACCEPT RETURNS ON ANY UNDER ARMOUR OR 5.11 BOOTS OR SHOES. We apologize for any inconvenience this may cause you but all sales for these items are final.
Please include a note inside your package with your name on it and your reason for returning it. Refunds and Exchanges may be delayed if no note is included
For returns, send your item back to:
Elite Hero
4608 Cedar Ave. Unit# 113
Wilmington, NC US 28403
