At Electronic Express, customers are our TOP priority
, and we make every effort to ensure your shopping experience is a great one. So if you discover an item not as advertised, please let us know immediately. All purchases* (see our full return policy for exceptions)
are returnable if (UNOPENED) within 30 days. Shipping costs however, are not refundable.
Electronic Express is an authorized dealer for all of the products that we sell, and every product carries a full USA MANUFACTURER WARRANTY.** Due to manufacturer restrictions, the following product categories are not covered under our 30 day defective return policy, but will be covered exclusively by the respective manufacturer's warranty:
Appliances, cellular phones, car audio products, satellite products (DIRECTV, Sirius, XM) and HDTV receivers.
Please refer to the included documentation on how best to reach the manufacturer if you experience difficulty with any of the aforementioned product categories.
If you require further assistance, we can be reached at: (888) 257-7500
For more information on our Return Policy, please click here.