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We aim to dispatch goods within 1 working day, once payment has been received and cleared. Expect goods to be delivered 1-4 working days within UK. International Buyers - Please allow 10-14 working days worldwide, standard shipping Airmail. We will usually ship the item standard second class with proof of posting. Alternative shipping options are available, if you would like to receive your items quicker. This is an additional charge, please contact us before placing your order.
We will let you know as soon as we can, if there is a delay with your order.
We offer combined shipping for Multiple orders. Combined P&P rates only apply when you buy or win more than one item and payment is made in full for all items. If separate payments are made combined P&P rates will not be applied.
We accept returns provided the buyer contacts us by email within 3 days of receiving the item. Items must be returned in its original condition within 7 days. Please ensure you enclose your ebay id and reason for return to ensure a speedy refund. Incomplete details will delay the refund process. Refunds will be issued via paypal . Please note that P&P charges are NOT refundable.
Earings are excluded from our Refund policy, for hygiene reasons.
Customer service and satisfaction is very important to us, if for any reason you are not happy with your purchase please contact us via ebay messaging service and we will be happy to assist you. We will do all we can to ensure your shopping experience with us is enjoyable.
Please contact us before leaving any negative feedbacks, we will be happy to sort out any concerns you may have with your item.
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