High-quality items for your emergency food storage needs.
Frequently Asked Questions for Augason Farms Food Storage Products:
Q: How will my product be shipped?
A: Most items are shipped by small parcel carriers like FedEx or UPS. The larger kits will arrive in multiple boxes from a single carrier.
Q: Why when I open the cans/pails, are some only partially filled?
A: With some products, settling occurs and is expected. Cans/pails are sold by weight and not by volume for that reason.
Q: Where should I store my product?
A: Product is best when stored in a cool, dry place at temperatures between 55˚F and 70˚F (ideal humidity 15%). Once product is open, please ensure the lid is secure when storing and use within the guidelines.
Q: Does heat or cold affect the shelf life of the product?
A: Heat shortens the storage life of any food – the cooler the storage, the longer the storage life.
Q: How do I compare “servings per can/pail” to product weight?
A: The truth is you cannot. Our serving sizes and number of servings per can/pail are set with respect to government guidelines on food nutrition and recipe requirements for each product. You will find some recipe creations may require multiple servings of specific products to create the recipe. When reviewing food storage kits, a good comparison is based upon number of persons, calories per day, length of time and calculating the total number of meals possible. For example: 1 person, 1 year (3 meals per day, 365 days = 1,095 total meals), 1,700 calories per day.
Q: If a can gets dented, does it affect the quality of the product?
A: Small dents may occur from shipping, and this is normal. They do not pose a problem, provided the seal has not been broken at top or bottom of the can. If the seal has been broken at the top or bottom of the can, please contact us
Q: Are the cans/pails marked with "use by" dates?
A: Cans/pails are marked with a production date called a Julian date. For example, 12022 means the can/pail was produced in 2012 on the 22nd day (January 22). Each can/pail is also marked with the expected storage