We strive for 5 Star Rating/Positive Feedback.
It helps our business greatly.
If you feel that you can't give it to us- Please let
us know what we can do to be better.
This way we will know how to improve our customer
1. International Worldwide Shipping (include Puerto Rico,
Guam, Caribbean's and all US Protectorates and insular areas) will be with DHL. eBay does not have an
option to list DHL shipping so, as advised by eBay, we write it here.
If you want to use FedEx please let me
know and it'll be considered. It may involve in additional shipping cost.
2. Extra shipping
cost: Some areas
within the US and Overseas are more expensive than other areas when it comes to
shipping with FedEx, DHL or USPS. If so, we may change carrier without any
noticed and/or ask from you to pay the difference.
3. Shipping to Russia: Most areas are
restricted to 200 Euro (270$~) value with FedEx. Shipping to those areas are
with USPS EMS Express only and cost 65$-75$, include insurance. We do NOT
declare low value.
Shipping to Russia with DHL/UPS is only
to business addresses.
4. Brazil, Argentina, Peru,
Chile, Colombia OR any other country in the world: We understand customs
fees are high, but we DO NOT declare Low Value or Gift because of shipping
But You can sign to their service: https://bongous.com/shipping-rates.php or to http://www.viaddress.com/
and get a US address. Packages shipped
within the US does not show any value. They will ship it for you the way you
5. Brazil: Please note the
customs fee can get to around 100% of value. This is your responsibility if you
choose to buy the item.
6. Cut of time for all shipping is
3pm (Mon-Sat), but you can always ask if shipping the same day is still
available even after 3pm.
We don't ship on Saturday unless it's a
FedEx Express Overnight/2days/Saver. We're close on Sunday and will reply
massages/email if possible.
7. All shipping includes Insurance and
8. We ship only after payment is
ONLY to address
provided by PayPal. Address cannot be changed at any time.
9. In general shipping is within
one business day once payment is cleared. If allows and address is
confirmed with PayPal we try to ship the same day.
International shipping may take up to 2
business days processing time and may involved in extra shipping cost.
Please contact me with your FULL address
before clicking "buy it now" for shipping cost (includes US insular
costs (to and from buyer) will be charged for any refused shipping delivery. Buyer will get payment back minus shipping
costs (include duties, taxes and customs fee if any).
11. "Partly Eligible"/"Not Eligible" PayPal account: We do NOT ship to those buyer's accounts (since seller
protection is not fully available). Money will be fully refunded to buyer.
12. Military/APO addresses: We are pleased to
serve you. Shipping is with USPS only.
13. P.O. Box addresses: Shipping is with USPS
only and may involve in extra shipping cost.
14. Customs: Every country has different customs rates and law. This is the buyer's duty to the government. Customs is the international buyer's (include Puerto Rico,
Guam, Caribbean's and all US Protectorates and insular areas) responsibility. Buyers should check with Customs in their
country about any import tax/duties/customs fee/carrier fee before buying.
We will NOT be responsible for any customs and/or carrier
charges and no refund will be made.
refuses to pay any customs and/or carried charges, and package ends up
returning back to us we will charge the buyer for any customs and/or carrier charges
plus Shipping cost
to and from buyer (Buyer will get partly refund).
charges are greater than item cost we have the right to declare it abounded/destroyed
with the carrier, and no refund will be applied to buyer.
Please note! We are using FedEx, DHL or
USPS for shipping.
We are keeping the right to change
carrier, without any notice to the buyer, so you can get your item as fast as
I'm looking for a serious and honest
partner in Russia, Africa, Middle East, China, Brazil and more Countries that
have high demand for High end Smartphones. We can do
business together and split the profit.
I can get almost every brand in
the market (HTC, Apple, Samsung, Nokia, Blackberry, Motorola and more)
Also Tablets like iPad, Galaxy
Tab, Asus and more.
Email me if your are interesting.
We offer 14 days return policy from the day you received your item under
the following conditions:
Refunds and exchanges may only be made within 14 days of receiving the
If item has been opened and/or used, a 25% restocking fee will be
applied for a refund or an exchange.
A refund will not be accepted if you return your item with missing
A refund will not be accepted if you return your item with any kind of
damage (misused or abused merchandise).
All returns must be in the original non-damaged condition, including
packaging, documentation, warranty cards, manuals and accessories or else it will
not be accepted.
Original shipping & handling charges are not refundable.
Customer is responsible for shipping, shipping cost and proof of
delivery on all returns. Please be sure that you return shipments are properly
packed and fully insured. We are not responsible for returned packages if lost
by shipper/carrier or got damaged buy carrier.
Manufacturer's warranties are processed by the manufacturer. For
warranty questions, inquiries, or repairs, please contact the manufacturer.
All defective merchandise may be returned back to us only within the 14
days of receipt. Misused or abused merchandise will not be accounted as
Shipping cost (to and from buyer) will be charged for any refused
shipping delivery (include duties, taxes and customs fee if any).
By buying our item you agree to all terms and conditions mention on
This policy may be modified or changed without any further notice.