Return Policy and our Guarantee
We describe our items to the best of our ability and guarantee them 100% as described. If there are any problems with our description (very rare, please check our feedback) we are very professional and will work to correct any issue that might arise in a timely manner. We take a lot of pictures to show the items the best we can. We will not pay for return shipping, the buyer is responsible for returning item in the same condition it was received. Please take a look at the pictures and if you need some more pictures please email us and we will do our best to take more for you. If for some reson you need to send something back for a mistake in the listing please send it back USPS parcel post with a delivery confirmation, we will not pay for return shipping that is more money.
We expect payments to be made within 10 days of the auction ending. Please email us if you need a little extra time or might need to combine on shipping with another item that you might be purchasing. We accept PayPal on all purchases as well as other forms of payment.
We can send out items thru Fedex Ground or USPS. We normally send out items within 2 to 3 days of receiving payment. Sometimes we will wait 5-8 days if payment was made by personal check so it clears the bank. We do provide tracking numbers with all purchases. Please email us if you need different shipping arrangements. We do allow for personal pick up of certain items. Our shipping price includes the full amount of insurance, which is the final winning bid amount.
We ship items international but please email us for rates before bidding because some items are very expensive to ship due to weight, size, and double boxing that might be required. We ship items to foreign countries thru USPS Express Mail International, Fedex International and sometimes UPS International. We only ship to a verified PayPal listed address. We have to insure all packages for the final selling price so the buyer will be responsible for all taxes or duties entering their country. Sometimes packages that are shipped thru the post office can take longer then expected to get there, we are not responsible for this extra time at customs, so please be patient. Items shipped thru the post office can only be insured for up to $500, if you want more insurance it will have to be shipped thru FEDEX.
Questions & Contact Info
We have been on eBay for over 10 years and we have a fantastic track record and customer following. We spare no expense when boxing items with care so they get to you with no problems. Feel free to email us with any questions about our items, or about our policies. We strive to help all our customers to the best of our abilities to build long lasting relationships. You can always email us or if you need to talk to us in person please email us and we will provide you with our phone number.