Shipping
1. We always offer combined shipping discounts for multiple items. Final combined shipping rates will depend on item weight and dimensions.
2. We can send a combined invoice for items purchased within (1) week. If we cannot send a combined invoice, we will still honour our combined shipping discount. These discounts will be reflected on your additional invoice.
3. We ship our items within 1 to 2 business days of receiving payment.
4. We can ship through express or overnight UPS service at buyer's expense. Our daily shipping cut-off is 3:00PM Eastern Time.
5. We only ship through UPS . Collect shipping must be through your UPS account.
6. If the item is to be shipped on a skid please contact us for a Competitive shipping quote. You may choose to have your shipment picked up as well. We will palletize, strap and shrink wrap your freight item. A handling fee of $20.00 per skid will be added to your ebay invoice. We offer a 7 day courtesy holding period for our clients but may incur storage fees after 7 days.
7. INTERNATIONAL BUYERS: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Terms of Sale
1. Bid with confidence. We put customer satisfaction as our #1 priority. We are always willing to resolve issues and offer hassle-free refunds!
2. All our items are guaranteed to be as pictured in the listing, and in working condition, unless specified otherwise. Our titles and description may contain inaccurate information, so please refer to pictures to determine condition and specifications of an item.
3. If you receive an item that is dead on arrival, we will refund 100% of your purchase price including shipping costs for ONLY standard ground parcel shipment. We must receive the item back for inspection prior to a refund being issued. For palletized shipments, we will refund 100% of your purchase price, and the buyer is responsible for any freight charges associated with the refund.
4. We are not responsible for the technical specifications or fitment of a part. Please check with the manufacturer if you need technical information about a part. Please ask all necessary questions prior to bidding.
5. If you have an issue or a concern with an item, please contact our Client Relations Department (1-800-583-9813 Ext. 226) and we will do our best to ensure you remain a satisfied customer.
About Us
Welcome to NRI- Industrial Sales Division. We strive to offer the industry an economical solution for parts and equipment. We are able to offer unbeatable value on quality products as we are the direct source. Why go to a distributor when you can get the same parts fast for a fraction of the cost? We have years of collective and comprehensive knowledge and experience in industrial materials management. This means that we are able to provide the most value and innovation per your dollar spent. We ensure that your satisfaction is guaranteed.
