International Buyers PLEASE NOTE:
Import duties, taxes and charges are not
included in the item price or shipping charges.
These charges are the responsibility of the BUYER.
Please check with your country's customs office to
determine what these additional costs will be
prior to bidding/buying. These charges are normally
collected by the delivering freight (shipping) company
or when you pick the item up – please do not confuse
them for additional shipping charges.
We do not mark merchandise values below value or
mark items as "gifts" - US and International government
regulations prohibit such behavior.
It is against the law for us to do this and against Ebay
policy for you to even ask!
TERMS: Please be sure that all of your questions are answered before you place a bid or use the “Buy It Now” feature. REMEMBER: YOUR BID IS A LEGALLY BINDING CONTRACT! All items are sold “AS IS”, Without warranty, unless stated. Any warranties will be handled by the Manufacturer and NOT the seller. We will endeavor to detail any damage, defects or abnormalities we may find. Seller reserves the right to end the auction at any time for any reason. We DO NOT end auctions early with existing live bids unless there is a severe error in the listing. Please don’t ask us to end an auction early! In the event that we find out new information regarding the item up for auction, we will endeavor to revise the auction at the earliest opportunity. Please make sure that this item will meet your needs before you bid, as all sales are final. We guarantee the item to be delivered as indicated in the listing. The condition of the packaging or the box that the item arrives in does NOT reflect our item description. Items listed as “NEW” may or may not have all of their original packaging, or may be open. This just means that to us, the item looks “NEW” and is in an unused state. Items that have never been opened and are still sealed will be listed as “NEW IN BOX or FACTORY SEALED” in the listing.
PAYMENT METHODS: We currently accept PayPal as both direct and E-Check payments. We also accept direct payments via the following major credit cards & debit cards.
VISA, MASTERCARD, AMERICAN EXPRESS & DISCOVER.
We have an office & warehouse located in Hilliard, Ohio
(just outside of Columbus on the NW side).
We offer local pickup and payment in person seven days a week
(APPOINTMENT is REQUIRED, $2 per order Local Pickup Fee).
YOUR SHIPPING COSTS: In an effort to expedite your checkout process and to get your item to you as quickly as possible, We list either a flat fee or a calculated fee based on weight & destination for shipping and handling. If it is a “Calculated Shipping” item, please check the PAYMENTS & SHIPPING tab on the listing page, there will be a place for you to type your Zip Code or for International Buyers, your Country & possibly your postal code into and receive an updated shipping quote based on your location. We offer more shipping options than eBay shows, if you are concerned about the cost, please contact us and we can look at other options. Your item will be shipped via a major carrier (USPS, UPS, FEDEX), which allows us to provide tracking. We also offer Courier Service as well as local delivery for a fee. We try to ship items within 1-2 business days, if you need it “Right Away” please contact us and we will do our best to get it out ASAP, sometimes even the same day if possible. In the continental USA, Please allow at least 5 to 7 business days for delivery, with rural areas taking longer. We must have a street address (not a PO Box) if this being shipped by any means other than USPS and you MUST provide a telephone number. Please contact us by email if you want your item shipped to a PO Box, and we will try to make arrangements. If your PO Box is a PayPal CONFIRMED address and you have over 25 Positive Feedbacks, then you do not need to contact us regarding PO Box shipments. USPS states that their First Class International delivery time “Varies”, this can take upto 1-2 weeks. USPS Priority Mail is usually 2-5 business days. USPS Parcel Post is usually about 3-10 business days. USPS Media Mail can take as along as 3-4 weeks for delivery. UPS & FEDEX Ground / Home service is about 1-5 business days, depending on how far you are from our office. We do not have any control on delivery time, once the item leaves our warehouse. Canadian orders tend to take 1-2 weeks, but I have seen them take as long as 4-6 weeks, but only in extreme circumstances. International shipments outside of North America, usually take 1-2 weeks, with some taking as long as 4-8 weeks or more. Please understand you are dealing with Postal Services in two or more countries as well as multiple Customs agencies. If you need your item sooner, then we have other shipping services that can get the item to you in less time, but of course the shipping costs are more expensive. All Shipping & Handling charges include shipping costs, handling labor and packaging materials. Most of our shipping rates include a nominal $2 -$3 "Handling Charge". This is to "help" offset the costs of our packaging materials. It is no way covers the costs, but it does help us to defray the costs and allow us to properly package your items so that they arrive to you safe and intact. We get rave reviews constantly on how well we package our items. We primarily ship USPS, FedEx & UPS for shipments under 70 pounds. We will ship via the best carrier to get the package to you as quickly and as safely as possible. In the off chance that one of your products is damaged in shipment, you MUST notify us within 24 hours of receipt so that we may process a claim. If you do NOT notify us within 24 hours, we can not process any claims for damages. You will also need to provide us with any pictures or proof of the damage, and we may need you to make a statement to the Insurance carrier. Insurance cflaims can take up to 2 weeks. Payments received on the weekend will usually ship on the following Monday or Tuesday depending on volume and Holidays. For International bidders, please be aware that we celebrate certain holidays here that you may not and that for the most part, shipping services are not available on those holidays. Please adjust anticipated shipping time based on any holidays and weekends. We will attempt to contact you if there is a potential delay due to a holiday, so that you can adjust your delivery date accordingly. We have no control over Post Offices, Customs services or shipping time, once it reaches your country. So far we have never had an International package lost. Some have been delayed, but they all get there. Please give adequate time for International shipping. The shipping software we use, sends emails to the email address you have on file with Ebay/Paypal. If you have paid for your item with Paypal, then THAT is the address we will ship to. We can not ship to any other address other than the one that YOU provided thru Paypal, so please do not ask. If you need to have your item shipped to a different address, then you will need to add it to your Paypal approved SHIP TO Addresses PRIOR to paying for your item, so that when you pay, you can select that address as the SHIP TO ADDRESS. If it is different than the address you used when you purchased the item on Ebay, PLEASE contact us PRIOR to paying so that we can adjust your Invoice as the shipping charges might have changed if your Ship To Address changed. Sometimes our emails end up lost in your email server or end up in SPAM folders on your computer. Please check these before contacting us. We are happy to provide tracking numbers after 1 week. This gives the shipping company plenty of time to update their systems. Please understand that we sometimes ship hundreds of packages a day. It may take us a day or so to respond to your request.
Please do not email us as to the status of your purchase until a “Reasonable” amount of time has passed and you still have not received your purchase. We are a high volume seller and already have to answer over 500+ emails daily. For US customers, please wait 5 business days before emailing and for International customer, please allow 2 weeks. Please also understand that USPS does not update their online stystem like FEDEX and UPS do, sometimes they dont update until after an item has been delivered.
SHIP TO ADDRESS: If you are paying with PayPal, We can only ship to PayPal CONFIRMED Shipping addresses. If your PayPal address is NOT confirmed, then you need to take the time to get it confirmed PRIOR to making a payment. If you would like to have your item shipped to a different address, please log into your PayPal account BEFORE paying and update your SHIP TO Addresses. PayPal allows you to have 7 permanent “Ship To” addresses on file and an unlimited amount of “Gift - Ship To” addresses. Once you have added them to your PayPal account, you may then select any of them as your “Ship To Address” during checkout. Changing your “Ship To” address may also change your shipping costs. Please notify us as to the new “Ship To”, BEFORE PAYING, so that we can invoice you accordingly. Otherwise it may delay your shipment and you may incur an additional fee. Credit card orders, must ship to the billing address of the credit card (where your credit card bill comes to every month), or you must contact your credit card company prior to payment and add the new address as an "Authorized Ship To” address, or your item can not be shipped there. This takes only a few minutes to add, and you just have to contact your credit card company via the phone number on the back of the card, and tell them you would like to add an “Authorized Ship To Address”. They do this all the time, and then once you have added the new address, you can complete your check out and we will be happy to ship to your new “Authorized Ship To” address. Again, please be aware, that shipping & handling charges may be different, based on your “Ship To” location, please contact us for a shipping quote for the new address, so that we can update the invoice and prevent a delay in shipping your item. We understand that some International customers may not have a CONFIRMED Ship To Address. Please contact us prior to bidding to make sure that we can ship to you. Please contact us if you have any questions, we will be glad to help you.
PAYMENT VIA PAYPAL ECHECKS: If you pay using PayPal’s E-Check system, please understand that PayPal withholds the money until it clears THEIR bank. Once it clears their bank, they send an email to us releasing the hold and allowing us to ship your item. We WILL NOT ship an item until we have written clearance from PayPal. E-checks can take 5-7 business days or longer to clear. If you want faster shipment then you will have to pay by another form of payment. We have the ability to take credit card payments via email, by telephone or in person. Please contact us by email or by telephone to make a credit card payment. If you email us, we are happy to call you, so that you do not have to pay for any long distance charges for that phone call. International buyers must call us, we do not call International phone numbers (Except for Canada).
Alaska / Hawaii & INTERNATIONAL SHIPMENTS: If you live in Alaska, Hawaii or one of the US Territories and we are shipping a small item, it is most likely being shipped via USPS and you do NOT need to contact us for special shipping quotes. If it is a larger/heavier package, then we suggest contacting us for a shipping quote. If you are an International customer, you MUST contact us for an overseas shipping quote if the listing does not already show either a Flat Rate shipping cost or the listing does not show a shipping calculator on the SHIPPING & PAYMENTS tab in the listing. International correspondence is handled by email or by you calling us. We speak English, we do not speak any other languages, Please send all emails in English, or we can not respond. There are many online translating websites (like Babelfish) available on the internet, that can help you translate from your language to English, and then translate our responses back from English to Your language.
COMBINING SHIPMENTS: We will combine shipping and handling to reduce your costs when it is feasible. Not all items CAN be combined. Especially when your items have different types of shipping. By combining your items into one shipment, your items may no longer qualify for some of the posted shipping rates. Please contact us on larger items. Most Larger items CAN NOT be combined. Please contact us before hand on items with CALCULATED shipping and we will be happy to provide you with a Combined / Discounted shipping & handling quote for your items. Sometimes combining shipments ends up being MORE expensive since due to size or weiight of the new package, you might not qualify for the cheaper shipping services. Alaska, Hawaii & International bidders MUST contact us before bidding for a combined shipping quote on larger items or items with calculated shipping. Items to be combined must end within 3 days of each other. Please contact us if you need more time and we will see what we can do to accomodate your request.
Please DO NOT pay for an item until you have finished ALL of you purchases and notified us, AND we have SENT you a combined invoice. Failure to do so will result in an additional fee. We get charged a fee for every payment made thru PayPal or thru our Credit Card service, so by paying for all your items at the same time, you save both of us additional fees.
PLEASE NOTE: on larger packages shipped to the USA, we also offer FEDEX Ground / HOME service. Ebay does not always show this as an option in their listings. We can sometimes save you a lot of money by shipping your larger / heavier packages this way. You will need to contact us to get a quote for FEDEX. We will need your entire address and Phone number to be able to supply you with the proper quote.
Please fell free to contact us with ANY questions or comments.
FEEDBACK: We like POSITIVE Feedback too. We leave POSITIVE feedback for EVERYONE after their payment has cleared. If you have a problem with our products, PLEASE contact us FIRST to try and resolve the problem BEFORE leaving negative feedback. The Feedback Forum is NOT the appropriate place to complain or ask for help. Please do that through emails or by telephone. You have a greater chance of getting faster help that way. In general, feedback will not be left by us until we have assured a completely satisfactory transaction with our buyer (even if it means an item return). Buyer satisfaction is our number one concern!
SOFTWARE/COMPUTERS: We do not and can not offer technical support on any computer products or software that we sell. Warranties & Technical Support are available only through the manufacturer, not us. Please do your research / homework BEFORE bidding or purchasing an item to make sure it is exactly what you want / need. We do not give refunds or exchange an item because it is the wrong version or is not compatible with your system. We do NOT guarantee the quality of a program either. Sometimes manufactureers produce a very NICE box or package and the software itself is pretty bad. So PLEASE do your homework BEFORE you buy and educate yourself. It will save you time, money and frustration. If you are not computer savy, we will try our best to help you, but check the internet, chat rooms, support groups and the manufacturers website. Almost all of your questions can be answered there. Find a local computer support person, they are often quite knowledgable and will save you a lot of time, money and frustration in the long run, as most manufacturers no longer have toll free technical support like they used to, and they usually charge a fee for support.
WARRANTY: We do not and can not offer warranties on ANY products that we sell unless otherwise stated in the product description, and those warranties are only available through the manufacturer, NOT US. Sometimes boxes or packaging will have warranty information printed on it. Any warranty would be through the manufacturer of the item and not the SELLER or EBay. Be aware that even though some items are NEW and unused, They may no longer have any manufacturer warranty left.
BIDDING: Placing a bid on any of our auctions is a legal and binding contract. You must CONTACT us or pay for the item within 3 days of the end of the auction and all auctions MUST be paid in FULL within 10 days of the end of the auction. If you have not contacted us within 5 days after the auction closes, a non paying bidder report will be made to remind you (This is not an official complaint, just a reminder that you need to pay for your item or contact us). I am sorry if the wording of the Unpaid Item Reminder is harsh or makes it look like we have filed a criminal complaint against you, this is not the case and EBay is responsible for the wording, not us. This is a pre-filled form supplied to sellers by EBay as part of the selling / payment process, so that we may remind buyers, that we have not received their payment. If you win an auction and need more time, contact us ASAP and we can try to work it out. Not contacting us or not paying for the auction WILL result in a NON PAYING BIDDER claim being filed with EBay. You will also be blocked from bidding on any more of our auctions. We will leave appropriate feedback & file a Non-Paying Bidder Complaint with EBay if you do not pay for the item. You MUST contact us prior to withdrawing any bid. Failure to do so will result in your being blocked from ANY further auctions. If you withdraw your bid, you must show PROOF of a valid reason for doing so, or a complaint WILL be filed with EBay. We try to offer exceptional products at outstanding prices. Please work with us to keep it that way. We thank you for looking and bidding on our auctions. Be aware that EBay sends out reminders emails about payment and especially about feedback, most of those emails are generated by EBay and not by us. We NEVER send emails requesting you to leave us feedback. 100% of those are from EBay and we get them also.
RETURN POLICY: Only defective, damaged or incorrect items may be returned for repair, replacement or refund at Seller’s discretion. Seller will determine whether the item is to be repaired, replaced or refunded. Buyer must contact Seller within 24 hours of receipt of defective, damaged or incorrect item and item must be shipped back within 3 business days and received, no later than 14 days from date of receipt. If item was damaged in shipping, then a claim must be filed with Seller within 24 hours of receipt of item, so that Seller can file appropriate damage claim with shipper. Not all items shipped through USPS are insured directly with USPS. We also utilize a 3rd party USPS approved shipping software, and sometimes the items are insured through them and not USPS. All returns must be shipped by a traceable carrier, and Buyer is responsible for any shipping, handling and insurance costs for returning item to Seller. If an item arrived damaged or NOT as Advertised, we will provide a prepaid return shipping lable so that you can return your item at our expense. All returned items must have an RMA (Returned Merchandise Authorization) number clearly visible on the outside of returning package, or package will be refused and sent back to Buyer at their expense. ALL items must be returned 100% complete with ALL original packaging, etc. Any item NOT returned 100% complete will cause a delay in processing and Buyer will be financially responsible for any missing items or packaging. Once properly received, Seller will assess the situation and notify Buyer within 5 business days as to the course of action to be taken. Repair or replacement may take up to 30 days. Seller is responsible for return shipping expenses when shipping the item back to the buyer. If an item is returned to us without merit, Buyer will be responsible for any and all return shipping & packaging costs. Any item left without payment of additional fees for more than 30 days become the property of the seller and buyer forfeits any ownership or rights to said items.
If a refund is due to a buyer upon receipt of the item back to us (the seller), then the buyer will be refunded the original purchase price of the item. Shipping and Handling Fees are NON-REFUNDABLE unless stated, prior to returning the item.
LIMITATION OF LIABILITY: We are not liable for any claims in excess of the auction sale value of the item purchased, including any liability for products not being available for use. We will not be liable for lost profits, loss of business, or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. Our sole liability for any claims, whether based in contract or tort, at law or in equity, for any loss or damages arising, resulting from, or connected with the products and this agreement shall be limited to the lesser of the actual amount of such loss or damages, or the purchase price paid by customer for the products that are the subject of the claim. No claims may be made without return of the items to the Seller at Buyers expense.
LOCAL PICKUP: Local pickup is now available 9:00 am thru 6:00 pm Monday thru Saturday and Sunday from 10:00 am thru 6:00 pm by APPOINTMENT at our Hilliard, Ohio facility (Just NW of Columbus). There is a $2.00 per pickup handling fee for picking up items. All items that are picked up or shipped to an Ohio address are also required to pay Ohio state sales tax of 6.75%. Please contact us PRIOR to picking up items, to schedule an appropriate date & time for pickup. The handling fee is $5 per item, IF you do NOT contact us to schedule an appointment for picking up your item. Contacting us prior to picking an item allows us time to have your item ready when you arrive. We have a large warehouse with thousands of items and it can take awhile to prepare your item for pickup. We thank you in advance for your consideration on this matter.
LISTING: It is our business to list products on EBay for third parties. We will always endeavor to photograph, research, and describe the items to the best of our ability in the auctions. If we fail to communicate something pertinent about the item, it is only because of an honest mistake, and is not intentional. Our items are sold “AS-IS" and without warranty of any kind unless otherwise stated. We often utilize STOCK photos and STOCK product information, either provided through EBay or from the Manufacturer, either through packaging. advertising or possibly their website. We are not responsible for typos or errors in either STOCK photos or Stock information. We also have an in-house photo studio and staff of researchers, so that we can get the best photographs and information about the items we sell. As you can understand the better the item is presented to a buyer, the more money we can get for your items. If you or someone you know has products you would like sold on EBay, contact us for a FREE quote on our listing services. We offer expert valuation on just about anything. Let US sell YOUR items for YOU. We have the facility, the staff and resources to sell your item RIGHT and get you the most money for it. Take the headache out of trying to sell one or two items yourself on EBay. We list and sell hundreds of items every month on EBay. We have been EBay Sellers for over 7 years and have a 99.5 or better approval rating. Let US do the work for YOU! It's what we do and we do it well!
We take all the PICTURES.
We do the RESEARCH.
We LIST the products on EBAY.
We handle all the FINANCIAL transactions.
We PACKAGE & SHIP the products to the customer.
And turn it into CASH for YOU!
We offer GREAT rates, Great customer service, QUALITY Listings and smooth transactions. Let us do the work for you and turn your closet into a CASH machine! You do not have to live in Ohio for us to list your items for you. Contact us through EBay for a free quote. Low rates and great service.
Thomas, Stacey & the friendly Staff at
Your Cash In The Closet
a subsidiary of Stacey’s Kitchen, LTD
By bidding on auctions posted by CASHINCLOSET, you agree that you have read, fully understand, and agree to accept all of these policies as a contractual agreement.
***THIS LISTING, DESCRIPTION, TEXT, DESIGN AND PHOTOS ARE THE
SOLE PROPERTY OF Your Cash In The Closet. Copyright© 2012****
We ship all of our items through one of the 3 methods below. Click the logo of the company your item was shipped through, to take your to their shipment tracking page.
We also Ship FedEx, which Ebay does not list as a shipping option. US Residents, please email us with your complete address for a Discounted FedEx Ground / Home Shipping Quote.