513-671-2554
Monday- Friday 11-7 EST
Saturday 11-5 EST
For shipping questions such as tracking information, lost packages or just shipping inquires please contact Kim at:
513-671-2554
1-888-494-4147
Monday, Wednesday, Thursday 11-7 EST
Saturday 11-5 EST
IF RETURNING AN ITEM YOU MUST FILL OUT A RETURN SLIP FOUND ON OUR STORES HOME OR
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COMMONLY ASKED QUESTIONS
1. WHAT IS DIAMOND GRADING?
CLARITY
IF INTERNERALLY FLAWLESS (CLEAN USING A MICROSCOPE)
VVS1 VVS2 VERY VERY SLIGHT INCLUSIONS ( NEED MICROSCOPE)
VS1 VS2 SLIGHT INCLUSIONS ( HARD TO SEE WITH A 10X LOUPE)
SI1, SI2 SLIGHT INCLUSIONS (EASY TO SEE WITH 10X LOUPE CANNOT SEE WITH THE NAKED EYE)
I1, I2, I3 IMPERFECT (CAN SEE INCLUSIONS WITH NAKED EYE
COLOR
-D, E RAREST WHITE
-F, G RARE WHITE
-H WHITE
-I, J TINTED WHITE
-K-Z LESS THAN PERFECT
2. WHAT ARE INCLUSIONS?
INCLUSIONS ARE INPERFECTIONS IN DIAMONDS OR GEMSTONE. DIAMONDS ARE NATURAL STONES SO THEY WILL ALL HAVE SOME DEGREE OF INCLUSIONS IN THEM. INCLUSIONS FOUND IN MOST OF OUR JELWERY COME IN 2 FORMS. THE MOST COMMONLY FOUND ARE CARBON SPOTS WHICH ARE LITTLE DARK SPOTS AND THE OTHER FORM FOUND ARE CALLED FATHERES WHICH ARE WHITE LINES
3. RESIZING FEES?
RESIZING UP
$20 FOR 1ST SIZE UP
$10 FOR EACH ADDITIONAL SIZE UP
EXAMPLE- RING IS CURRENTY A SIZE 6, BUT YOU NEED A SIZE 8, YOUR COST WOULD BE $40
RESIZING DOWN
$20 REGUARDLESS OF SIZE
RESIZING WHITE GOLD
AN ADDITIONAL $10 FOR RHODIUM PLATING * NOTE* ALL WHITE GOLD RINGS MUST BE RHODIUM PLATING
DUE TO DESIGNS OF SOME RINGS EVERY RING CANNOT BE RESIZED
THE FOLLOWING RINGS CANNOT BE RESIZED
ETERNITY BANDS, INVISABLE SET RINGS OR ANY THING WITH A PATTERN GOING ALL THE WAY AROUND THE RING,
ANYTHING GOING FROM 1 EXTREME TO ANOTHER (EX. FROM A SIZE 4 TO A SIZE 13)
WHEN DOWNSIZING ANY RING YOU MAY RISK LOOSENING STONES OR RING BECOMING SLIGHTLY OVER SHAPED
3. SHIPPING COST?
ALL PACKAGES SHIPPED ARE SHIPPED IN A SMALL GIFT BOX PADDED ENVELOPE
US SHIPPING
1ST CLASS SHIPPING IS FREE TO ANY STATE IN THE UNITED STATES
INTERNATIONAL SHIPPING
SHIPPING TO ANY COUNTY OUTSIDE OF THE UNITED STATES IS $15.00
DIAMOND COLOR SCALE
| D
|
E
|
F
|
G
|
H
|
I
|
J
|
K
|
L
|
M
|
N
|
O
|
P
|
Q
|
R
|
S
|
T
|
U
|
V
|
W
|
X
|
Y
|
Z
|
| Colorless
|
Near Colorless
|
Faint Yellow
|
Very Light Yellow
|
Light Yellow
|
A Diamond's Anatomy